Frequently Asked Questions

All sales are final. We do not offer returns or refunds.

We accept exchanges within 30 days of the original purchase date under the following conditions:
-The customer must be present in-store at the time of the exchange.
-The original receipt is required.
-Item(s) must be unused, unwashed, and in original condition.
-All original tags must be attached.
-Exchanges must be requested within 30 days of purchase.
-No refunds will be issued.
-Exchanges must be of equal or greater value.

If you receive a damaged or incorrect item, please contact us within 5 days of delivery at support@racingmiami.net with:
-Your order number
-A photo of the item received
-A brief description of the issue
We will review the case and provide further instructions.

If you notice what appears to be a duplicate charge, please contact us so we can review the situation.

In some cases, banks may show a temporary authorization that appears as a second charge. If the transaction is still pending, please allow it to fully process, as pending charges often disappear within 24–72 hours.

If the charge has fully posted and still appears duplicated, please contact us at support@racingmiami.net and provide:
-A screenshot of the charges as shown on your bank statement
-The first 6 and last 4 digits of the card used

Our team will review the case and escalate it to our Payments Team if necessary. We are committed to resolving any billing concerns as quickly as possible.

Need more information? You can contact us directly at support@racingmiami.net or send us a message through the form below. We'll get back to you at full speed!

Contact form

Racing Miami Formula 1 merchandise store entrance inside a shopping mall